Terms of service

The service

We collect car seats and strollers from the address you give us, deep clean them according to the manufacturer's manual using gentle, non-toxic products, and return them to your doorstep.

Booking and pickup

Sending a request is not a confirmed booking; we confirm the window and the final price with you before we collect anything. Pickups run from 8 AM to as late as 8:30 PM, and we arrive within a two hour frame of your requested pickup time.

Turnaround

Turnaround time depends on the condition of the seat. We confirm timing with you when we collect it. If you need a seat back faster than our standard turnaround, tell us and we will let you know what is possible.

Loaner seats

Loaner seats are first come, first serve, so one is not always available on request. Ask for a loaner when you book and we will let you know whether one is free; if so, it is yours to use until we drop your seat back off. If no loaner is available, then schedule and workload permitting, we will do our best to pick up at the end of the day and return your seat the following morning. Loaners remain our property and must be returned at drop off.

Cancellations and no-shows

Cancellations within one hour of the scheduled pickup time and no-shows carry a $10 fee.

What we will not do

We do not disassemble a seat in any way its manufacturer's manual prohibits, and we do not use products the manual prohibits. If a seat is expired, recalled, or has been in a crash, we will tell you before doing anything.

Contact

Questions about these terms: [email protected] or (662) 701-7698.

Last updated: August 21, 2026.